How to Get Liability Insurance for a Pet Care Business

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Trusted by over 15,000 Pet-care Professionals

4.9/5

Backed by

Lloyds of London company logo

Pet Care Insurance (PCI) is here to take the stress out of choosing the right plan to fit your business.

Here’s how to get liability insurance with PCI

PCI has an instant, easy quote process that allows you to customize your coverage and preview your monthly or annual insurance costs in minutes.

  1. Head over to our guided application
  2. Select your business type
  3. Customize your policy with the coverage you need
  4. Give us some details about you and your business
  5. Choose a start date as early as the same day
  6. Review your instant quote
  7. Enter your payment information
  8. You’re set!

You can purchase PCI’s annual policy in one lump sum for a discount, or pay by the month. We even offer EZ-Renew, which automatically renews your policy so you can set it and forget it!

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How to Choose the Right Liability Insurance Policy

Why Is Pet Care Liability Insurance Important?

Risks Covered by Liability Insurance

What if I caused damage to a client’s home?

Your base policy is called General Liability Insurance. It covers common claims like third-party bodily injury and property damage associated with your business operations.

What if the dog I’m watching gets attacked by another dog?

Most general liability policies don’t extend to pets, however, when you’re a dog walker, groomer, or any other kind of pet pro, this is essential coverage. PCI automatically includes Pet Protection, aka Animal Bailee, which extends your policy to your clients’ pets, helping to cover your financial responsibility if a pet is injured or damaged while in your care.

Note: Over 50% of PCI claims are associated with this type of coverage. 

What if I have to take a pet to the vet?

If a client’s pet needs medical treatment while under your care, Veterinarian Reimbursement can help cover the bill. This benefit is included in our comprehensive general liability insurance. Visits to the emergency vet can be pricey, but this coverage reduces the financial burden.

Note: Over 50% of PCI claims are associated with this type of coverage.

I accidentally trimmed too much off of my client’s dog and now she’s suing me, am I liable?

You can be held liable for errors and omissions resulting from your professional services. For example, if a client is unhappy with how you groomed their dog, they could sue you for their damages. Professional Liability helps cover costly legal fees and other expenses associated with these claims.

Note: Professional liability applies only to Pet Groomers.

My client’s cat had an allergic reaction to my homemade treats, am I responsible for that?

You may think you don’t need Product Liability Insurance as a pet care pro, but you might be surprised. If a groomer adds essential oils to a dog shampoo or a pet sitter bakes homemade treats for a client’s pet, they’re creating a new finished product. This coverage protects you if products like these cause injury or damage.

My customer’s dog did not respond well to obedience training and now she’s taking me to court. Do I have to pay for this?

If a client is dissatisfied with your service after it’s done, Completed Operations liability can help cover any resulting expenses. Let’s say you finished a training plan for a dog, but the client’s pet isn’t responding to commands the way they expected. This coverage can help pay for your financial responsibility to the owner.

Would this policy cover me if a dog I was watching destroyed my client’s house or furniture?

Pet pros who work outside of their own homes or businesses—like sitters, walkers, and trainers—need Broadened Property Coverage. This optional insurance protects you if you’re liable for damage to a customer’s property while caring for their pet. Most pet care providers add this coverage to their policies to mitigate the risk of working from customers’ homes.

I’ve been hacked! Am I covered?

If you accept any form of online payment or keep customer records on your computer, you can add on Cyber Liability Insurance to protect the digital side of your business. In the event of a data breach or cybercrime, this coverage can protect you from legal fees, fines, and other expenses.

My clippers are missing! Will insurance pay to replace them?

Your gear—like clippers, kennels, and leashes—is vital to your business operations. Equipment and Inventory Coverage, aka Inland Marine, can help cover the cost of replacing or repairing items like these if they’re damaged or stolen.

Note: Does not cover costs for replacement/repairs for normal wear and tear.

My employee stole from a customer, do I have to pay for that?

When you have employees who spend time in clients’ homes, there is a higher risk of theft. Employee Dishonesty Coverage protects you if an employee steals from a customer, helping to cover financial losses resulting from their dishonest behavior.

Chris Graham and his team are always ready to help answer your questions. Sweater and sunglasses not always included. 

What Do You Need to Get Professional Liability Insurance?

Before purchasing your pet care insurance policy, you’ll need to prepare some basic information about yourself and your business. Make sure you have the following available before starting an application:

  • Business address
  • Business type (corporation, partnership, LLC, sole proprietorship)
  • Any past claim history, if applicable
  • Name and contact information for any additional insureds, if applicable
  • Employee names, if applicable

 

Aside from this general business information, you’ll want to do some leg work to ensure you can make an educated decision for your business needs.

Cost Factors for Your Liability Insurance Policy

It’s important to weigh the cost of liability insurance against your income, budget, and potential unexpected expenses. In a perfect world, accidents will never happen and you won’t need insurance, but you can’t count on it. While pet care insurance is an added expense, one claim can offset the cost.

For example, let’s say the dog you’re pet-sitting leaps off the couch and lands on the coffee table, shattering the table and breaking his leg. According to WebMD, this is a breakdown of how much that vet visit could cost:

  • Exam: $100–$150
  • X-rays: $150–$600
  • Hospitalization of 3-5 days: $2,000–$3,500
  • Emergency surgery: $2,000–$5,000

 

If we add in the cost of the property damage, the bill for this accident could be anywhere from $5,000 to $10,000.

Now, let’s compare that to the cost of insurance:

 

Total cost of insurance: $248 per year with monthly payment options!

In this case, insurance would cover most or all of your financial responsibility for a fraction of the out-of-pocket cost. Even if you invest in insurance for 10 years and only use it once, it could still pay for itself if you make a single claim.

Depending on your business type, your base cost could be as low as $139 a year, or $13.99 per month. Learn more about insurance coverage and costs for: 

Dog walkers | Pet sitters | Pet groomers | Dog trainers | Pet boarding services | Pet taxi services

Here Are a Few Real Accidents We've Paw-tected

We get it, accidents happen. Some people get insurance because it’s required for their job. But the other benefit is it helps small businesses defend themselves from those accidents. Here are some claims pet care professionals like yourself protected themselves from with the right coverage.

ER costs due to sickness 
- $977.33 Injured while playing with other pet - $1,907.66 Cat ruined clients furniture 
- $2,010.17 Pet attacked and injured 
- $4,888.11
 Pet swallowed chew toy - $5,750.27

All policies have conditions, limitations, and exclusions, please read the policy for exact verbiage. Claim scenario circumstances vary in nature and similar claims do not guarantee coverage. You could be held liable for any damage done to your client. Make sure that you are aware of any allergies that your clients may have beforehand, and always work with precautions and care.

Here Are a Few Real Accidents We've Paw-tected

We get it, accidents happen. Some people get insurance because it’s required for their job. But the other benefit is it helps small businesses defend themselves from those accidents. Here are some claims pet care professionals like yourself protected themselves from with the right coverage.

ER costs due to sickness 
- $977.33 Injured while playing with other pet - $1,907.66 Cat ruined clients furniture 
- $2,010.17 Pet attacked and injured 
- $4,888.11
 Pet swallowed chew toy - $5,750.27

All policies have conditions, limitations, and exclusions, please read the policy for exact verbiage. Claim scenario circumstances vary in nature and similar claims do not guarantee coverage. You could be held liable for any damage done to your client. Make sure that you are aware of any allergies that your clients may have beforehand, and always work with precautions and care.

Risk Assessment

Comparing Quotes From Insurance Companies

Frequently Asked Questions (FAQ) About Liability Insurance for Small Business Owners

PCI offers general liability insurance starting at $139 per year or $13.33 per month. The final cost can change based on a few factors, including what kind of coverage you select, add-ons, and your business’s gross income.

Buy Policy

You can purchase your policy through PCI in 10 minutes or less. When you enroll, you can opt for coverage to begin immediately or select a later start date. Set it up and get protected today.

Buy Policy

Yes! If an accident occurs while a pet is in your care, you could be held financially liable. Veterinary bills, legal fees, and property damage expenses can pile up quickly and may exceed what you can afford to pay out of pocket. Pet care liability insurance offers a safety net that protects you and your business from costly claims.

Buy Policy

Protect Your Business with Pet Business Insurance from PCI

Whether you’re a dog walker, pet-sitter, or kennel owner, you and the pets you care for deserve to have protection when the going gets ruff. PCI is here to help with comprehensive coverage tailored to fit your unique business needs.

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Comparing Employee Dishonesty Coverage & Bonding

PCI’s employee dishonesty coverage is similar to a bond, but there may be some key differences to consider.

Employee dishonesty coverage:

  • Can be purchased in the same transaction
  • Doesn’t run credit checks
  • Provides $10,000 per occurrence and $25,000 aggregate coverage

Bonds may differ from our dishonesty coverage by:

  • Checking your credit during the application process
  • Having a “Conviction Claus;” Often bonds won’t pay on claims unless there is a conviction
  • Many require you to reimbursement the bonding company after a claim is paid